Terms and Conditions:
The following terms and conditions govern your visit, access to, and use of, this website located at http://www.egtactical.com operated by Egtactical, and any of egtactical.com’s services accessible through the website. By using this egtactical.com or submitting an order for products or services, you indicate your acceptance of, and agreement to be bounded by, the terms and condition of egtactical.com.

Website Contents

The contents of site may be changed by egtactical.com in the future without prior notice. It is you, as a user, to occasionally return to our site and receive the latest updates of the terms and condition. Any amendments of terms and conditions will be taken in effect immediately. Your usage of egtactical.com following any changes will constitute agreement to such amendments. It is possible for the contents of the site to have typographical errors, inaccuracies data or omissions for the item descriptions, pricing and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We apologize for any inconvenience caused. If you are not completely satisfied with your purchase please feel free to contact us for more detail.

Order Limitation and Rights of Refusal

Due to the quick turnovers of certain items, egtactical.com reserves the right at anytime to amend the number of certain products that you have purchased. If that is the case, we will contact you directly and provide you with different options available at that time. We will try our best to fulfill your order request. However, in all circumstances, egtactical.com reserves the final decision to refuse any order.

Changes to this Terms and Conditions

Egtactical.com reserves the right to change or modify any of the terms and conditions contained in this User Agreement, or any policy of the Site, at any time without prior notice. Any changes or modifications to this User Agreement or policy will take immediate effect upon posting of the revisions. Please review this User Agreement and any other applicable policies periodically in order to understand the terms and conditions that apply.

Return Policy

The return policy applies to any purchase made through egtactical.com retail website. We offer a 30 Days Return Policy for factory defective items from the date of arrival at your shipping address. A 5% handling fee of the item price would be charged for any returned item. You are responsible for the return shipping costs.

The returned item from you must meet the requirements stated below:

You are responsible for shipping charges when they are returning any of the merchandises.
Customized products are not refundable in any circumstances.
All returns, for any reason, must be packaged with instruction booklets and all other supplied accessories when it was first delivered to you.
Items are regular price items sales. Return and refund policy are not applied on discounted items.
How to Return

Before you return your items, you must contact us and receive a Return Merchandise Authorization Number (RMA). Any returns sent without a RMA number will not be accepted by EGtactical. Please include the following information when returning an item:

The RMA number requested from our Customer Service.
A copy of your original invoice inside the package.
A note stating the reason of the return inside the package.

Refunds

Once we receive your item(s), a refund will be processed. The way your refund is processed depends on your original payment method. Customized products are not refundable and not exchangeable in any circumstances. As long as importing airsoft is legal in your country, we have money back guarantee to make sure you receive your order. For more information about this issue, please contact us. A 5% handling fee of the item price would be charged for ANY returned item.

Changes and cancellations

You can cancel your order by sending email to us. However, order cannot be canceled while it is being prepared or once it is shipped. If you are unable to cancel item(s) and need to make a return, please review the Returns & Refunds. In any cases of cancellation, a 5% handling fee of the total item prices would be charged. Shipping cost will not be refunded if the order is shipped.